Meet Gracie, Your 24/7 Virtual Receptionist
Gracie turns your law firm website into an interactive lead-generation system that welcomes visitors, answers approved questions, screens inquiries, and connects potential clients directly with your firm.
More Than a Website Chatbot
Gracie helps law firms respond faster, gather useful information, and make it easier for prospective clients to take the next step.
Instant Assistance
Answers approved questions about your firm, attorneys, practice areas, locations, and services at any hour.
Practice-Specific Screening
Changes its questions for personal injury, DUI, criminal defense, family law, immigration, and other practices.
Multilingual Conversations
Recognizes the visitor’s language and responds naturally in English, Spanish, Chinese, and more.
Appointment Requests
Collects a preferred consultation date and time and sends the request to your firm.
Protected Uploads
Accepts validated PDF or image files and gives the visitor a unique submission reference.
Immediate Contact
Call Now and Text Now buttons help mobile visitors contact your firm with one tap.
Live-Help Requests
Sends the visitor’s information, page source, and Gracie conversation transcript.
Firm Personalization
Uses your firm details, attorneys, services, practice areas, cities, and states.
Lead Attribution
Identifies which page, practice area, and location produced each inquiry.
Natural Conversations, Useful Information
Instead of confronting visitors with a long questionnaire, Gracie asks one relevant question at a time.
Information Gracie Can Collect
- Visitor name, telephone number, and email
- What happened, when it happened, and where
- Injuries, treatment, or immediate safety concerns
- Arrest, citation, hearing, or court-date information
- Insurance and incident-report information
- Whether another attorney represents the visitor
- Preferred appointment date and time
- The page that generated the inquiry
Law Firm Advantages
- Respond after normal office hours
- Reduce abandoned visits and missed opportunities
- Customize answers for your law firm
- Receive organized inquiries by email
- Review conversations before returning calls
- Offer immediate call and text options
- Communicate in additional languages
- Control what Gracie will and will not answer
Clear Legal Safeguards
Gracie supports law firm marketing and intake while maintaining clear boundaries.
What Gracie Does
- Identifies itself as an AI website assistant
- Provides approved general firm information
- Encourages emergency callers to contact 911
- Directs case-specific questions to an attorney
- Warns against sharing unnecessary sensitive information
Important Boundaries
- Does not claim to be a lawyer
- Does not provide legal advice
- Does not determine whether someone has a case
- Does not predict outcomes or promise representation
- Does not create an attorney-client relationship
Give Your Website a Smarter First Response
Gracie can be customized for your law firm to engage visitors, collect inquiries, and create a more responsive online experience.
See Everything Gracie Offers